Frequently Asked Questions:

 

1. What is the difference between Virgin, Raw, and Mink hair?

Virgin Hair

Virgin hair has never been chemically processed and usually comes from one or two donors. It is 98% cuticle aligned, giving it a soft, silky texture and long lifespan. To keep textures consistent (straight, body wave, curly), virgin hair may undergo light steam processing using only water and heat—never chemicals. It can be safely lifted to light brown shades (#27) while remaining smooth, natural-looking, and easy to maintain.

Mink Hair

Mink Raw Hair is 100% raw hair collected from a single donor and is considered a step below Top Raw Hair. It offers a balanced mix of softness, fullness, and longevity. It holds a natural wave, is easy to style, and can be lifted to #613 blonde with proper care. Mink hair is perfect for customers who want high-quality raw-like hair at a more budget-friendly price.

Raw Hair

Raw Hair is the purest and most natural form of human hair. It is completely unprocessed, untreated, and collected from a single donor. It hasn’t been steamed, dyed, or altered in any way, making it thicker, fuller, and the most durable option. Raw hair can be lifted to higher, brighter blonde shades (#613) while staying strong. Each bundle has its own natural pattern and texture, giving it a truly unique, luxurious look.

2. How long does shipping take?

All orders are processed immediately and delivered within 3–5 working days & you will receive your tracking information as soon as your order has been dispatched.

3. How do I maintain the hair?

Treat the hair as you would your own:

·       Wash gently with sulphate-free shampoo and conditioner

·       Air dry when possible

·       Avoid excessive heat

·       Apply light oils/serums to maintain shine

·       Brush from ends to roots to prevent shedding

·       With proper care, all our hair textures will last an extended period.

4. Is the hair true to length?

Yes. All our bundles and wigs are 100% true to length.